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Warranty & Service Agreement
This warranty is only good for "Asus Ensemble Prebuilt laptops"

This warranty does not apply to built on asus laptops or customized pre-built ensemble laptops.  Please check the built on asus laptop warranty HERE.  Warranty for asus pre-built laptops is provided only by asus in Fremont California directly.  We do not service, repair or support products that are pre-built by asus.  Though this is our policy we do make an exception for anyone wishing to deal with us instead.  In the event you need support for your ensemble notebook you should contact your dealer directly.

Refunds/Exchanges:
Most of our products do not charge a restocking fee for returns within 7 days of delivery.  Refund and exchange policy is stated on the top of every configuration page.  Please check the specific products configuration page for the return and exchange policy.

A two year global warranty You can receive service on your notebook anywhere in the world for two years from your date of purchase.
A zero bright dot guaranty:  If your LCD displays even a single bright dot within 30 days of purchase, ASUS will replace your notebook’s entire screen.
Two way free shipping:  If your notebook needs service, we cover the cost of shipping it to us Fedex standard overnight from one of over 2,000 Fedex stations nationwide.  We overnight it back to you for free as well.
Twenty-four hour tech support seven days per weekOur customer service professionals are there to service you at all times.   

Notes and Exceptions
ASUS reserves the right to exclude certain SKUs; check with your retailer to confirm coverage for specific models.  Valid for notebooks purchased in the US and Canada only.  Please see usa.asus.com for shipping program requirements and explanation.

 
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ZBD (Zero Bright Dot) guarantee